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Tell us what you need. You'll get an instant acknowledgement with a reference, a named owner within 24 hours, and most requests are resolved within 5 working days.

Instant

Acknowledgement

<24h

Named owner

5 days

Most resolved

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Common questions

Every answer below comes from a question real users have already asked through the helpdesk.

FAQ

Help agent

Instant answers on the slide library, BrandIn, and PowerPoint — sourced from Microsoft support and our helpdesk knowledge base.

Microsoft support

Slide library helpdesk

PowerPoint community

CS

Hi there!

I'm Chez, the Chainsaw support agent. Ask me about your slides, slide library, PPT advice, access issues, or content requests. I'm here to help! Feel free to raise a ticket if you'd prefer to have a member of the team be in touch. :D x

CS

Answers sourced from Microsoft's official support documentation and our slide library helpdesk knowledge base only.